About

The Crisis Systems Response Training and Technical Assistance Center (CSR-TTAC) provides support to States, Territories, Tribal organizations, and community partners across the 988 Suicide & Crisis Lifeline network and behavioral health crisis continuum of care. The goal of the CSR-TTAC is to support a crisis care system that is integrated, sustainable, fair, and aligned around evidence-based and evidenced-informed practices.

The 988 Suicide & Crisis Lifeline is a national network of over 200 local, independent crisis centers equipped to help people in mental health-related distress or experiencing a suicidal crisis via call, chat, or text 24 hours a day, 7 days a week, across the U.S. People using the 988 Lifeline are not required to provide any payment or insurance information to receive support. National sub-networks provide specialized support services to Spanish-language speakers, LGB youth and young adults, and people who are Deaf or Hard-of-Hearing.

The CSR-TTAC works on the following:

  • Assisting in the integration of the 988 Lifeline with 911 and mobile crisis response services
  • Working to increase access to mental health and substance use crisis services for people and families in need, particularly priority populations and those who have been traditionally under-resourced by the health care system
  • Convening experts and leaders in mental health and substance use crisis systems and services to identify emerging best and promising practices
  • Developing and disseminating materials for policymakers, agency leadership, the crisis workforce, and people and families in need to help improve crisis systems and services nationwide

SAMHSA's 988 & Behavioral Health Crisis Coordinating Office

988 CSR-TTAC Team

  • Co-Project Director: Tiffany Lombardo MA, LISW-S, LICDC-CS
  • Co-Project Director: Adalicia Carrillo MA, LPCC-S
  • Partner - President and CEO, W2 Consulting Corporation: Kristin Washington PsyD, PMP
  • Partner - Managing Partner, Change Matrix, LLC: Elizabeth Waetzig

988 CSR-TTAC Advisory Group

The 988 CSR-TTAC Advisory Group is made up of experts and key stakeholders from across the country. The CSR-TTAC Advisory Group meets quarterly to:

  • Ensure overall efficacy of the CSR-TTAC
  • Support the adoption of SAMHSA's National Guidelines for Behavioral Health Crisis Care
  • Increase the adoption of evidence-based and promising practices across the crisis care continuum
  • Promote workforce development
  • Participate in data exchange
  • Apply an integrated framework in crisis systems of care

Advisory Group membership is done through invitation only, after a vetting and approval process by the CSR-TTAC and SAMHSA leadership. For more information regarding the Advisory Group, please complete the Contact form.