About 988 Crisis Systems Response TTAC

The Crisis Systems Response Training and Technical Assistance Center (CSR-TTAC) provides support to States, Territories, Tribal organizations, and community partners across the 988 Suicide & Crisis Lifeline network and behavioral health crisis continuum of care. The goal of the CSR-TTAC is to support a crisis care system that is integrated, sustainable, equitable, and aligned around evidence-based and evidenced-informed practices.

The 988 Suicide & Crisis Lifeline is a national network of over 200 local, independent crisis centers equipped to help people in mental health-related distress or experiencing a suicidal crisis via call, chat, or text 24 hours a day, 7 days a week, across the U.S. People using the 988 Lifeline are not required to provide any payment or insurance information to receive support. National sub-networks provide specialized support services to Spanish-language speakers, LGBTQI+ youth and young adults, and people who are Deaf or Hard-of-Hearing.

The CSR-TTAC works on the following: 

  • Assisting in the integration of the 988 Lifeline with 911 and mobile crisis response services
  • Working to increase access to mental health and substance use crisis services for people and families in need, particularly priority populations and those who have been traditionally underserved by the health care system
  • Convening experts and leaders in mental health and substance use crisis systems and services to identify emerging best and promising practices
  • Developing and disseminating materials for policymakers, agency leadership, the crisis workforce, and people and families in need to help improve crisis systems and services nationwide

SAMHSA's 988 & Behavioral Health Crisis Coordinating Office

988 CSR-TTAC Team

  • Co-Project Director: Tiffany Lombardo MA, LISW-S, LICDC-CS
  • Co-Project Director: Adalicia Carrillo MA, LPCC-S
  • Partner - President and CEO, W2 Consulting Corporation: Kristin Washington PsyD, PMP
  • Partner - Managing Partner, Change Matrix, LLC: Elizabeth Waetzig

988 CSR-TTAC Advisory Group

The 988 CSR-TTAC Advisory Group is made up of experts and key stakeholders from across the country. The CSR-TTAC Advisory Group meets quarterly to:

  • Ensure overall efficacy of the CSR-TTAC
  • Support the adoption of SAMHSA's National Guidelines for Behavioral Health Crisis Care
  • Increase the adoption of evidence-based and promising practices across the crisis care continuum
  • Promote workforce development
  • Participate in data exchange
  • Apply an equity framework in crisis systems of care

Advisory Group membership is done through invitation only, after a vetting and approval process by the CSR-TTAC and SAMHSA leadership. For more information regarding the Advisory Group, please complete the Contact Form.