Past Events

February 27, 2025 | Forging Partnerships Between Schools and the Crisis-Coordinated System of Care
Date/Time:
February 27, 2025

This webinar will explore the importance of strong and meaningful relationships between schools and the crisis continuum of care to better serve children, youth, and families. This event will offer strategies for leveraging partnerships between crisis care and existing school-based mental health programs. By forging partnerships between schools and the crisis-coordinated system of care we inadvertently increase crisis care accessibility amongst youth, bridge service gaps, increase the effectiveness of crisis response, and foster family-centered engagement.

In this third webinar of the series, we will discuss how schools contribute to the broader system of care for children and youth. Through case studies and examples of best practices, guest speakers will lastly illustrate successful partnerships and strategies for cross-system collaboration. This session will offer crisis service staff, children, youth and family practitioners, and other service and treatment providers an opportunity to understand the steps required to establish a strong behavioral health crisis continuum for children and youth.

December 12, 2024 | Addressing Behavioral Health Crisis in Aging Adults, Session 1: Reducing Stigma and Enhancing Care
Date/Time:
December 12, 2024

This workshop series provides information and shares practices with the behavioral health crisis workforce. The goal is to improve understanding of the unique needs of aging adults and the care they receive during a behavioral health crisis. The aging population is expanding, and it's become increasingly important to address the specific needs of older adults when they face behavioral health crises.

The first workshop of this series will delve into the complex relationship between mental health and aging. It will highlight the detrimental effects of stigma and the lack of awareness surrounding mental health conditions on the quality of care for older adults in crisis. Don't miss this opportunity to learn, engage, and equip yourself with tools to enhance crisis services for aging adults.

November 14, 2024 | 988 Crisis Systems Response: Understanding Children, Youth & Family Services Across the Crisis Continuum Series; Session 2
Date/Time:
November 14, 2024

The purpose of this webinar series is to uplift the National Guidelines for Child and Youth Behavioral Health Crisis Care and highlight areas of focus and best practices to jurisdictions around the United States. Laying this foundation will be the first step in ensuring the delivery of 988 services to ensure high-quality, accessible, and culturally responsive services. These services include but are not limited to youth and family services, community-based supports, and school systems. The second session in this series will discuss Systems of Care (SOC), to include its definition, history, principles, and challenges. Expert speakers will also provide an overview for how SOC aligns with the crisis care continuum for children, youth, and families through the example of a youth mobile crisis program. The goal of this session is to offer a platform for providers and practitioners to better understand the importance of SOC, highlight its best practices, understand important considerations and challenges when designing and implementing models, and focus on solutions to barriers. This program is approved by the National Association of Social Workers (Approval #886940817-2648) for 1 continuing education contact hour.

October 15, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
October 15, 2024

These monthly sessions provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There will also be time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

September 17, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
September 17, 2024

These monthly sessions provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There are opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There is also time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

September 8, 2024 | Inaugural 988 Day
Date/Time:
September 08, 2024

988 Day is our opportunity to come together and raise awareness about the 988 Suicide & Crisis Lifeline and this year's theme of “No Judgment. Just Help.”

Here’s how to prepare and participate:

  1. Get ideas for 988 Day! Learn from the inspiring examples others have shared and come up with your own.
  2. Check out the latest updates to the 988 Day Toolkit, including Sample Language to Explain 988 Day, a press release template, and more faith-based content!
  3. Encourage your network to mark their calendars and join in on 9/8! Use the social media graphics with pre-drafted captions to easily promote on your channel(s).
  4. Plan your social media posts for 9/8. Either post them on that day or pre-schedule them to run. Anything posted with #988Day on Instagram, Facebook, X, and LinkedIn will automatically feed into the 988 Day Social Wall.
  5. Creating with TikTok? Re-post your content on the channels above for it to show up on the 988 Day Social Wall.
  6. Posting on YouTube? Use the keyword “988Day.”
  7. Enjoy the 988 Social Event Wall on 9/8! Everyone’s posts will gather in this one place—it’s going to be fun and inspiring to see all the positive promotion around 988!

Together, we can ensure that everyone knows about the judgment-free support available 24/7 through 988.

September 5, 2024 | 988 Crisis Systems Response: Understanding Children, Youth & Family Services Across the Crisis Continuum Series; Session 1: The Foundation
Date/Time:
September 05, 2024

The purpose of this webinar series is to uplift the National Guidelines for Child and Youth Behavioral Health Crisis Care and highlight areas of focus and best practices to jurisdictions around the United States. Laying this foundation will be the first step in ensuring the delivery of 988 services to ensure high-quality, accessible, and culturally responsive services. These services include but are not limited to youth and family services, community-based supports, and school systems. The first session in this series is intended to discuss National Guidelines, lay the groundwork of the current state of youth crisis services and provide an overview of why its delivery across the crisis continuum is important. The goal of the series is to offer a platform for providers, youth, and families to better understand the national guidelines, increase knowledge concerning youth crisis services and promote networking and peer-learning. This series should bring together members of youth and family services and crisis professional communities from around the country to explore and discuss many of the major questions that regularly arise regarding the design and implementation of youth crisis care. The intention of this series to create a defined space where the discussions happening around the country on how to effectively deliver this system of care can be housed, addressing the most common concerns and questions that professionals in this field are regularly asking independent of each other. Future sessions in the webinar series will then build on this foundation with sessions on the design and implementation of youth crisis services, systems integration, and the role of schools in delivering youth crisis care.

August 20, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
August 20, 2024

These monthly sessions provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There will also be time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

August 12, 2024 | 988 Day Activation Workshop
Date/Time:
August 12, 2024

The first annual 988 Day is happening on September 8th, 2024, and we are asking for your participation to make it a success! This workshop is intended for organizations and individuals interested in promoting mental health and the 988 Suicide & Crisis Lifeline.

The goal of 988 Day is to raise awareness of 988 activities around the country in fun and creative ways. This year’s 988 Day message is: "No Judgment. Just Help."

In the August 12 workshop, explained 988 Day and then held breakout rooms to brainstorm ideas with each other.

Don't miss this opportunity to be part of a movement that will make a lasting impact on mental health support across the nation. Together, we can ensure that everyone knows that at the 988 Lifeline there is "No Judgment. Just Help."

July 25, 2024 | Promising Practices for 988 & 911 Collaboration Webinar Series, Session 6: Understanding the Components of Risk and Liability and the Interoperability of 988 & 911 (Part 2)
Date/Time:
July 25, 2024

The purpose of this webinar series is to provide information and share promising emerging practices to jurisdictions around the United States on the coordination of 911 and 988 services. These services include but are not limited to law enforcement; fire; EMS; 911 dispatching; 988 call, text, and chat response; crisis response services; and alternative emergency response services. This sixth session of this series offers examples of how community leaders, public safety officials, and legal counsel can work together to establish policies and procedures that foster collaboration and provide opportunities for unified interoperability amongst 988 and 911. This is the second of two parts on this topic in the series.

Watch all webinars in this series (YouTube).

July 16, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
July 16, 2024

These monthly sessions provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There will also be time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

June 27, 2024 | Promising Practices for 988 & 911 Collaboration Webinar Series, Session 5: Understanding the Components of Risk and Liability and the Interoperability of 988 & 911 (Part 1)
Date/Time:
June 27, 2024

The purpose of this webinar series is to provide information and share promising emerging practices to jurisdictions around the United States on the coordination of 911 and 988 services. These services include but are not limited to law enforcement; fire; EMS; 911 dispatching; 988 call, text, and chat response; crisis response services; and alternative emergency response services. This fifth session in the series reviews several crucial concepts pertaining to the foundations of risk and liability and establishes standard operating definitions for key terms such as risk, liability, and qualified immunity. In addition, this webinar offers perspectives from 988, law enforcement, and governing entities, and provides a high-level overview to assist in building a common understanding of the critical components that will serve as a framework for further discussion. This is the first of two parts on this topic in the series.

Watch all webinars in this series (YouTube).

May 20, 2024 | 988 Formative Research: Messaging and Communications about 988 to Trusted Messengers of People Disproportionately Impacted by Suicide
Date/Time:
May 20, 2024

Building from the inaugural 988 Formative Research study published in November 2023, this webinar previewed findings of the second study focused on the trusted messengers that people who are disproportionately impacted by suicide turn to for trusted, unbiased information and help when they’re struggling with their mental health or in crisis. Marketers and communicators can use these insights to create messaging that builds confidence and supports the willingness of trusted messengers to encourage use of 988 among their loved ones and close connections. Taken together, these findings and findings from the first study among people disproportionately impacted by suicide can help form the basis of future culturally sensitive, responsive, effective, and successful 988 communications: First, to make more people aware of 988 across the country, and then to instill trust and confidence in the service so people will contact 988 when struggling with mental health, or in a moment of crisis, or in need of support. The webinar also highlighted resources developed by the project that can support behavioral health agencies and service providers’ communication efforts to increase awareness and use of 988 in their communities.

Watch all webinars in this series (YouTube).

April 18, 2024 | Connecting to Serve: Promising Practices for 988 & 911 Collaboration Webinar Series; Session 4: The Road to 988/911 Interoperability Report and Understanding Lessons Learned
Date/Time:
April 18, 2024

The fourth session in this series is to explore the recently released report, The Road to 988/911 Interoperability and discuss the Lessons on 988 and 911 Interoperability. The goal of this webinar is to examine various ways in which diverse States around the country organize and coordinate with partners to deliver comprehensive crisis care. The writer of the report, Stephanie Brooks Holliday with RAND, will highlight different approaches to interoperability, the various factors that contribute to facilitating systems coordination, identify components that can hinder progress, and additional elements to consider that support alignment between 988 and 911.

Watch all webinars in this series (YouTube).

April 16, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
April 16, 2024

Our 3C Sessions are being offered to SAMSHA Grantee Project Directors and other key crisis system partners. These monthly sessions will provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There will also be time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

March 26, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
March 26, 2024

These monthly sessions will provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. There will also be time set aside to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

February 20, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
February 20, 2024

These monthly sessions will provide an opportunity for clarification, collaboration and shared learning among partners engaged in 988 and crisis work. There will be opportunities for information sharing, planning, and problem-solving regarding service and system implementation, sustainability, and improvement. You will receive monthly updates from the SAMHSA 988 and BHCCO leadership teams.

February 15, 2024 | Connecting to Serve: Promising Practices for 988 & 911 Collaboration Webinar Series; Session 3: Rural, Urban, and Tribal Communities Approaches to Collaboration
Date/Time:
February 15, 2024

The third session in this series explored the various ways in which diverse States around the country organize and coordinate with partners to deliver comprehensive crisis care. The goal of this webinar was to discuss and highlight key partnerships and services that come together within jurisdictions to deliver crucial coordinated crisis care. This collaboration examines the ways in which States, Tribes, and Territories and their partners triage calls and coordinate and deliver services across the core elements of the crisis care continuum.

Watch all webinars in this series (YouTube).

January 16, 2024 | Monthly Crisis Community Collaboration “3C” Session
Date/Time:
January 16, 2024

3C Sessions are being offered to SAMSHA Grantee Project Directors and other key crisis system partners and will provide an opportunity for shared learning among partners engaged in 988 and crisis work. You will hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

January 10, 2024 | Current Crisis System Implementation: Successes and Challenges
Date/Time:
January 10, 2024

This webinar provided information and shared promising emerging practices around the United States on crisis system design and implementation. We discussed the importance of designing crisis services to create a continuum of care that meets the needs of any person experiencing a behavioral health crisis. This is accomplished by utilizing best and emerging practices, a client-centered approach, and cross-system collaboration. During this webinar the 988 BHCCO Office shared information on the recently announced Policy Academy on Systems Design.

December 20, 2023 | Monthly Crisis Community Collaboration "3C" Session
Date/Time:
December 20, 2023

3C Session are being offered to SAMSHA Grantee Project Directors and other key crisis system partners and will provide an opportunity for shared learning among partners engaged in 988 and crisis work. There will be time to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams.

December 14, 2023 | Connecting to Serve: Promising Practices for 988 & 911 Collaboration Webinar Series; Session 2: Engaging with Your State on 988 & 911 Coordination
Date/Time:
December 14, 2023

The second session in this series is intended to help organizations in working with existing 988 and 911 coordination teams or to build new partnerships within their States. The goal of this webinar is to discuss and explore the various key partnerships that come together to play pivotal roles, within jurisdictions, to deliver coordinated comprehensive crisis care.

Watch all webinars in this series (YouTube).

November 28, 2023 | Monthly Crisis Community Collaboration "3C" Session
Date/Time:
November 28, 2023

On November 28, The CSR-TTAC held our first monthly Crisis Community Collaboration or “3C” Session. These meetings are being offered to SAMSHA Grantee Project Directors and other key crisis system partners and will provide an opportunity for shared learning among partners engaged in 988 and crisis work. There will be time to hear monthly updates from the SAMHSA 988 and BHCCO leadership teams. 

November 7, 2023 | 988 Formative Research: Messaging and Communications about 988 to People at Higher Risk for or Disproportionately Impacted by Suicide
Date/Time:
November 07, 2023

This webinar previewed findings of the 988 Formative Research. These findings can help form the basis of future culturally sensitive, responsive, effective, and successful 988 communications: First, to make more people aware of 988 across the country, and then to instill trust and confidence in the service so people will contact 988 when struggling with mental health, or in a moment of crisis, or in need of support. The webinar also previewed resources developed by the project that can support behavioral health agencies and service providers’ communication efforts to increase awareness and use of 988 in their communities.

Watch all webinars in this series (YouTube).

October 12, 2023 | Connecting to Serve: Promising Practices for 988 & 911 Collaboration Webinar Services, Session 1: 988 & 911 Collaboration 101; The Foundation
Date/Time:
October 30, 2023

This webinar is a first in a series to create a defined space where the discussions happening around the country on how to bring 988 and 911 systems together can be housed, addressing the most common concerns and questions that colleagues in this field are regularly asking independent of each other.

Watch all webinars in this series (YouTube).

September 19, 2023 | Webinar: Introduction to SAMHSA’s Crisis Systems Response Training and Technical Assistance Center
Date/Time:
September 19, 2023