Upcoming Events

This session will delve into how organizational philosophy and staff mindset can either hinder or facilitate the delivery of equitable, person-centered crisis services. Through real-world examples, speakers will illustrate the application of evidence-based strategies to overcome stigma and systemic barriers. Attendees will gain practical insights into fostering resilient mindsets and building responsive crisis care models that effectively support individuals with SUD.

The second workshop of this series focuses on building resilience. Vicarious trauma and secondary traumatic stress can significantly harm the mental, emotional, and physical well-being of crisis workers, both personally and in their professional practice. This workshop is designed for crisis workers and supervisors who regularly assist individuals affected by trauma and whose well-being and professional practice are at a high risk of suffering from vicarious trauma and secondary traumatic stress.  

Learning Objectives: 

• Define vicarious trauma and distinguish it from related concepts  
• Understand signs and symptoms of vicarious trauma  
• Explore the impact of vicarious trauma on crisis workers  
• Identify organizational and personal strategies for fostering well-being and reducing vicarious trauma  

Speaker:  

• COL (Ret) Santo Pizzo, MA 

Immediately following the presentation, there will be a Q&A section to address live and previously submitted questions.